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Technical Issues
This category includes, but it's not limited to:
Installation issues
Delays and connection issues
Instability and crashes
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Account-related Issues
This category includes, but it's not limited to:
Login issues
Account recovery
Account details change
(we
do not
offer email or server changes)
Account hacked
(we do
not offer
support over account sharing and RMT)
Appeals
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Payment Issues
This category includes, but it's not limited to:
Unauthorized charges
Purchase failures
Wrong purchases
Refund requests. Check our
Refund Policy
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Players Report
This category includes, but it's not limited to:
Offensive behaviors report (unedited screenshot required)
Personal data sharing
Sensible or adult content sharing
Hacking, scams or exploits report (HD+ recording required)
Real money trading report (unedited screenshot or video required)
P.S.: We don't ban macro.
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Bugs Report
This category includes, but it's not limited to:
Bugs in general
Exploits
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Solved Tickets
Solved Technical
Solved Account
Solved Payment
Solved Players Reports
Solved Bugs Reports
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Achieved Tickets
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